MWCIA

Click on the stars to see the reasons
1. All Members of the MWCIA undergo the strictest vetting within the Industry which considers Technical Competency, Business Competency and of paramount importance, Consumer Care and After Sales Service. We expect the highest standards in all disciplines. The MWCIA members must put consumers first.
All MWCIA members must be qualified to the M.T.C. (Minimum Technical Competency) Standards, and hold a 'valid' MTC card.
2. The unique Consumer Charter which is enclosed to the centre of this leaflet gives a clear indication as to what standards of workmanship, professionalism, integrity and respect you will receive from your local MWCIA member.
3. All MWCIA members will give clear, concise advice, and an easily understood and clearly set out estimate of the works to be carried out, and the price of those works.
4. All MWCIA members undergo a ongoing programme of continual professional development (CPD) including elements of health and safety, technical advancements and customer care standards.
5. All MWCIA members must carry Public and Employers Liability Insurance, copies of these policies must be available to consumers upon request.
6. All MWCIA members must adhere to the ‘tidy site campaign’ whereby the consumers property must be protected from debris, both internally and externally and the site must be kept clean, tidy and safe at all times and at the end of each working day.
7. All MWCIA members must carry their coded Identification Card at all times for presentation to the consumer upon request.
8. All MWCIA members are provided with bespoke work wear which clearly shows their MWCIA Registration and the name of the member company. All members are encouraged to wear these garments when attending the consumers property.
9. In the unlikely event of a dispute between the consumer and the Master Trades member, a free Mediation service and Dispute resolution service is provided by the MWCIA. These mediations are carried out by Mr D Waterworth BSc (Hons) FBEng MEWI. Expert Witness / Building Surveyor / Building Engineer, with experience of over 1,000 disputed matters. The MWCIA member gives an undertaking that the Mediator’s findings will be final and will not be brought into question.
10. All MWCIA members, give an undertaking that they will provide a polite, reliable and professional service and will place the wellbeing of the consumer and the consumers property at the forefront of their work ethic throughout all of the transaction.

“I trust the MWCIA completely. Whenever I need a job doing on my house I only use MWCIA members. In my opinion they are the best”.
Mr R. Westhoughton, Bolton

“We have used the same MWCIA ‘member’ for our uPVC doors, as have our friends, and their friends, in fact all our friends no use the same MWCIA Company, why take the chance?.
Ms L - Sheffield

“Thank you for recommending Networks uPVC to complete the works at my conservatory, after the ‘cowboys’ had left me in a terrible mess. Networks did a 1st rate job, they were polite, professional and respectful. I am very pleased”.
Mrs P - Leigh, Lancs

“Just a brief letter to say ‘thank you’ to Don for recommending one of your MWCIA members, Leeds Glass, to rebuild our conservatory after a local ‘cowboy’ had left us in tears. It all works out well in the end. And you were right, Leeds Glass were professional, polite and first class throughout. We will only use MWCIA Master Tradesman in future”.
Mr & Mrs P - Pontefract